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ACE · ACI · eManifest Software

The Fastest Way to File ACE & ACI eManifest

Submit US and Canadian border manifests in minutes — not hours. AVAAL AEM keeps your fleet compliant, your loads moving, and your drivers out of inspection lanes.

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ACE eManifest

US CBP · Southbound

ACI eManifest

CBSA · Northbound

PARS & PAPS

Instant notifications

Mobile App

iOS & Android

Platform Features

Everything You Need to
Cross the Border Faster

Click a feature to explore what AVAAL AEM does, what you need to get started, and how it works

File ACE Manifests in Minutes

All carriers entering the United States must submit an electronic manifest to US Customs and Border Protection (CBP) through the Automated Commercial Environment (ACE) — at least 1 hour before arrival at the border. AVAAL AEM makes this fast and error-free.

Key Benefits

File from any device, anywhere

Web portal + mobile app — no software installation required

Instant CBP status updates

Know your load is cleared before your driver reaches the border

Avoid fines up to $5,000 per crossing

CBP fines every carrier without a valid ACE manifest on file

Reuse shipment & crew data

Save templates for regular lanes — cut filing time by 80%

Requirements to File ACE

Active USDOT number and MC Authority

SCAC code (Standard Carrier Alpha Code) registered with NMFTA

Driver’s CDL and passport or FAST card number

Driver’s CDL and passport or FAST card number

Truck and trailer details (VIN, plate, year)

Shipment details (BOL, shipper, consignee, commodity)

Documents Needed

Bill of Lading (BOL)

Commercial Invoice

Driver Passport / FAST Card

SCAC Code Letter

Vehicle Registration

Insurance Certificate

Get Started Today

File ACI Manifests for Canada-Bound Freight

All commercial carriers entering Canada must submit an electronic pre-arrival manifest to CBSA through the Advance Commercial Information (ACI) system — minimum 1 hour before arriving at the border. AVAAL AEM handles this seamlessly.

Key Benefits

Mandatory for all Canada-bound trucks

CBSA requires ACI filing for every commercial shipment entering Canada

PARS number management

Generate and track PARS barcodes directly in the portal

Avoid CBSA penalties

Non-compliant manifests result in load holds and carrier penalties

Real-time CBSA responses

Receive CBSA arrival confirmations and release notices instantly

Requirements to File ACE

Active CVOR and carrier code registered with CBSA

Driver’s CDL and CBSA-accepted ID (passport or NEXUS)

PARS barcode number from the broker

Commodity description and HS tariff codes

Truck / trailer details (Canadian registration)

Documents Needed

Bill of Lading (BOL)

PARS Barcode

Commercial Invoice

Carrier Code (CBSA)

Driver Passport / NEXUS

CVOR Certificate

Get Started Today

Instant PARS & PAPS Status Alerts

PARS (Pre-Arrival Review System) and PAPS (Pre-Arrival Processing System) are barcode-based systems used by CBSA and CBP to pre-clear shipments. AVAAL AEM provides real-time notifications the moment your shipment status changes.

PARS — Pre-Arrival Review System

Used for Canada-bound shipments. CBSA reviews your commercial documents electronically before the truck arrives. A “released” status means your load will clear without delays.

PAPS — Pre-Arrival Processing System

Used for USA-bound shipments via CBP. Brokers transmit electronic entry summaries that are linked to the PAPS barcode number on your BOL, enabling pre-clearance before the truck arrives.

Key Benefits

Instant status updates

Know your load is cleared before the driver even reaches the border

SMS & email alerts

Carrier, dispatcher, and driver all notified simultaneously

Reduce border wait times

Pre-cleared loads spend significantly less time in secondary inspection

Barcode printing built-in

Print PARS/PAPS barcodes directly from the AEM portal

Get Started Today

Support That Never Sleeps

Trucks don’t stop at 5pm — and neither does AVAAL support. Our dedicated eManifest specialists are available 24 hours a day, 7 days a week, 365 days a year by phone and live chat to help your drivers and dispatchers file correctly and on time.

Key Benefits

24/7

Phone & Live Chat

<2min

Avg Response Time

100%

eManifest Specialists

What Our Support Team Does For You

File manifests on your behalf when you’re too busy or on the road

Troubleshoot CBP or CBSA rejections and resubmit immediately

Explain manifest errors and help drivers understand requirements

Train new dispatchers and drivers on the AVAAL AEM portal

Provide guidance on SCAC codes, PARS numbers, and compliance questions

Call Us: (1-877) 995-1313

Eliminate Border Wait Times

AVAAL’s Premium Fax Service transmits your commercial documents directly to the customs broker and border agent — ensuring your release is processed before the truck arrives. Available as an add-on to your AEM subscription.

Benefits

Documents transmitted to broker before truck arrives

Eliminates fax machine at the border — 100% digital

Confirmation receipt for every transmission

AVAAL provides your unique entry number

Integrates with PARS/PAPS workflow automatically

Get Started Today

Premium Fax Service includes:

Transmission to any broker in Canada/USA

Delivery confirmation on every fax

Available 24/7 alongside live support

Unlimited transmissions on qualifying plans

File Manifests From Your Phone

The AVAAL eManifest Mobile App gives drivers and dispatchers the ability to file ACE/ACI manifests, check shipment status, and receive PARS/PAPS notifications — all from a smartphone, anywhere on the road.

Benefits

ACE & ACI manifest filing

Submit manifests from your phone in under 2 minutes

Real-time PARS/PAPS notifications

Push notifications the instant your status changes

Shipment history & tracking

Full load history with status for every manifest filed

Saved driver & truck profiles

One tap to load your regular routes and equipment

Available on

App Store
Google Play

Your Data Is 100% Secure

All data transmitted through AVAAL AEM is encrypted using AES-256 — the same standard used by financial institutions. Your shipment data, driver information, and company records are never shared or sold to third parties.

AES-256 Encryption

All data in transit and at rest

PIPEDA Compliant

Canadian privacy law compliant

99.9% Uptime SLA

Always available when you need it

Get Started Today

Manage eManifest from anywhere

Key benefits of AEM Driver App:

    Get it on App Store Get it on Google Play

    Transparent Pricing

    AEM Plans Built for Every Border Operation

    No hidden fees. All plans include 24/7 support, ACE & ACI filing, and
    dedicated outsourcing assistance.

    Billing

    Plan details

    Review shipment caps, fees, and included support across the AEM plans.

    SuperLite

    40

    432

    / month

    / year

    Select Plan

    UltraLite

    100

    1,080

    / month

    / year

    Select Plan

    Lite

    200

    2,160

    / month

    / year

    Select Plan

    Regular

    300

    3,240

    / month

    / year

    Select Plan

    Enterprise

    500

    5,400

    / month

    / year

    Select Plan

    Enterprise Plus

    650

    7,020

    / month

    / year

    Select Plan

    Customized

    995

    10,746

    / month

    / year

    Select Plan

    Included ACE/ACI volume

    Monthly shipment allocation included in the plan.

    15 ACE + 15 ACI

    45 ACE + 45 ACI

    150 ACE + 150 ACI

    350 ACE + 350 ACI

    700 ACE + 700 ACI

    1000 ACE + 1000 ACI

    7000 ACE + 0 ACI

    Setup fee

    One-time onboarding and account setup.

    CAD $50

    CAD $50

    CAD $100

    CAD $100

    CAD $150

    CAD $150

    CAD $150

    Extra ACE/ACI shipment

    Applied after the included monthly volume is used.

    CAD $0.95 each

    CAD $0.85 each

    CAD $0.75 each

    CAD $0.65 each

    CAD $0.65 each

    CAD $0.55 each

    CAD $0.55 each

    Outsourcing fee

    Optional per PAPS/PARS filing support.

    CAD $5 / PAPS/PARS

    CAD $5 / PAPS/PARS

    CAD $5 / PAPS/PARS

    CAD $5 / PAPS/PARS

    CAD $5 / PAPS/PARS

    CAD $5 / PAPS/PARS

    CAD $5 / PAPS/PARS

    Portal + CBSA/CBP sync

    Reports and printing

    SMS entry notifications

    24/7 live support

      Request your tailored quote
      Share your details and we’ll send your exact pricing plan
      You may contact me through SMS/text on this number.

      Our team will get back to you within 24 hours

      Your pricing summary

      Select a plan to see the exact recurring total, setup fee, and first invoice estimate.

      Current selection

      UltraLite

      150 ACE + 150 ACI

      shipments per month

      AEM

      Yearly billing

      Estimated pricing

      Recurring total

      CAD $2,160

      First invoice

      CAD $2,260

      Price breakdown

      Base price

      CAD $2,160

      Yearly discount

      CAD $240

      Setup fee

      CAD $100

      Book Demo

      How AEM Works

      1

      Dispatcher Enters Load Details

      Driver, truck, trailer, shipment info entered into AVAAL AEM — web or mobile. Saved profiles make it under 2 minutes

      2

      AEM Validates & Submits

      AVAAL AEM checks for errors and submits directly to CBP (ACE) or CBSA (ACI) — no third-party software needed.

      3

      Status Confirmed Instantly

      Receive your trip/confirmation number and PARS/PAPS release status via SMS, email, and push notification.

      4

      Driver Crosses — No Delays

      Driver heads straight to the port of entry. Cleared loads proceed without secondary inspection delays.

      Simple Process

      From dispatch to border clearance in under 5 minutes

      AVAAL AEM was designed by people who understand trucking — not just software. The interface is clean, fast, and built to be used by drivers and dispatchers with no technical background.

      Our 24/7 support team is always one call away to file on your behalf, fix rejections, and make sure your loads keep moving — day or night.

      <2 min

      Average filing time

      99.9%

      Platform uptime

      Get Started Today

      Customer Stories

      Loved by transportation professionals

      See how AVAAL is transforming businesses across the industry.

      Our company has been with Avaal since 2008 and we are proud to say our productivity rate has always been at its maximum. Avaal has a dedicated team of individuals who are there to support you every step of the way.

      B
      Binny
      Speed X Logistics

      Avaal has done an excellent job with our authorities, permits and getting us C-TPAT, CSA, PIP, FAST approved. We rely on Avaal's software on a daily basis to submit our ace manifests and managing our business operations with Avaal Express Dispatch Software.

      H
      Harpreet
      Trans 99 Logistics

      Avaal Express has made our operation more efficient. Various modules within the program are well integrated that enables us to generate different operational reports including driver and owner operator statements in one stop. We put a lot of value into the professional approach made by Avaal development team who have always been available to provide technical support and training to our staff.

      ET
      Essi Torabi
      General Manager of Malhi Carriers Inc

      I wanted to thank Avaal for providing us with great support. Your team has always helped us to the extent where we are completely satisfied with the service & product. Please inform us of any new features that will be added on the software. The software is working well for us and our accounting department is more comfortable on using this system. Keep up the good work.

      SS
      Satwant Singh
      President of Silver Start Transportation

      Our company has been with Avaal since 2008 and we are proud to say our productivity rate has always been at its maximum. Avaal has a dedicated team of individuals who are there to support you every step of the way.

      B
      Binny2
      Speed X Logistics

      I wanted to thank Avaal for providing us with great support. Your team has always helped us to the extent where we are completely satisfied with the service & product. Please inform us of any new features that will be added on the software. The software is working well for us and our accounting department is more comfortable on using this system. Keep up the good work.

      S2
      Satwant Singh 2
      President of Silver Start Transportation

      I had zero experience in logistics, but this course made everything so easy to understand. The real-world examples, load booking, and negotiation training gave me confidence to start immediately. Within a few weeks of completing the course, I landed my first dispatcher role. Highly recommended for beginners!

      BS
      Beginner Success Story
      President of Silver Start Transportation

      FAQ

      Frequently Asked Questions

      Everything you need to know about the ACE & ACI eManifest

      Customs Border Protection (CBP) now requires all carriers to submit electronic manifests through their Automated Commercial Environment (ACE). Avaal’s e-Manifest is certified by the U.S CBP after undergoing an extensive and rigorous testing process to ensure compatibility.

      Avaal’s e-Manifest software is custom tailored to meet your requirements and provides the greatest level of flexibility and ease-of-use in the market. Whether you are a single operator or a multi-national corporation, Avaal has an e-Manifest plan to suit your needs.

      If a truck plate number is changed, then you need to change it into Avaal e-manifest system and the customs system as well. You can call Avaal and let our representative change the truck plate numbers on the customs system.

      Yes, Ace e-manifest is mandatory to cross US border. The driver should have an Entry number before he/she crosses the US border, otherwise customs can fine the driver for not submitting an electronic manifest.

      Please make sure you have read through our pricing then follow this link.

      After submitting your eManifest, you will receive a notification confirming whether it has been accepted. Once approved, carriers can proceed to the border after the required waiting period, usually one hour or less for FAST-approved carriers.

      No, PAPS sticker is not mandatory on the papers but there must be a SCAC code and number under which a customs broker can clear your shipment.

      You need to use as many PAPS stickers as there are shippers or consignees or invoices. For example, if you have 2 shippers and one consignee then you need to put 2 PAPS stickers on invoices. If there is 1 shipper and 2 consignees even then you need to put 2 PAPS sticker on invoices.

      There can be various reasons for a rejected manifest. The most common reason is reusing a previous used PAPS number. You need to put a new PAPS number to resolve this. Other main reasons can be driver, truck, trailer, port code or time of arrival information entered incorrectly.

      1) To create an empty trailer manifest, you need not to create a shipment and no Entry number will be required.

      2) Click Create New Manifest and choose Trip number, Port, Date and Time and Manifest Type should be Empty Trailer. Click Save and enter trip details.

      3) Note that when you add Crew member, it will ask you to add Company address in US where the driver is going to.

      1) To create an empty skid manifest, you need not to create a shipment and no Entry number will be required.

      2) Click Create New Manifest and choose Trip number, Port, Date and Time and Manifest Type should be Empty Trailer and IIT should be IITs covered by importer bond plus merchandise. Click Save and enter trip details.

      3) Note that when you add Crew member, it will ask you to add Company address in US where the driver is going to.

      1) To add a Passenger only for one time only, click Add Passenger. Enter passenger information and Save it.

      2) To add a Passenger for multiple times, add that person as a driver and choose as a second crew member. Then, click on driver name and edit it. At the bottom of edit page, change driver’s role on trip from Crew Member to Passenger and save it.

      If a shipment value is under $200 then it can be created under Section 321. Broker doesn’t need to provide an entry number for this kind of shipments and thus need not to send to broker.

      To create a shipment under Section 321, click Create new Shipment. Under shipment type, choose Section 321 and create the rest as regular shipment. Note that while entering description, it would ask for the shipment value.

      Avaal e-Manifest Portal is now fully featured to support ACI (Advance Commercial Information)! ACI will allow drivers to cross the border into Canada from the U.S. Avaal is in partnership with CBSA to integrate ACI according to their roll-out plan. This will allows companies to slowly accommodate themselves and take full advantage of ACI and maximize profits.

      Yes, ACI has its own monthly plan to access Avaal e-Manifest Portal. For more information, visit our pricing for Avaal e-Manifest.

      Start filing manifests
      in under 5 minutes

      Book Demo
      Call Us: (647) 943-1313
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